Every business relies on customer relationships to build and grow value over time. As you evaluate the right customer relationship management (CRM) solution for your business, it’s important to evaluate the total solution—including the user experience, product functionality, and support costs. It’s also important to select a product that will grow with your business as it expands over time.
If you’re considering Salesforce.com, you should seriously evaluate both its functionality and its pricing options. Compare Microsoft Dynamics CRM to Salesforce.com and you’ll see that Microsoft provides a world-class CRM solution that works with your other Microsoft products, at a reasonable cost.
Note: The functionality items discussed above are delivered and supported features with the offering, not vendor or third-party provided unsupported add-ons.
1 Salesforce.com Professional Edition ($65/user/month) + Salesforce.com’s offline client ($25/user/month)